Unified Communications

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  • The concept of Unified Communications is to provide an organisation with one platform in which all communication needs can be met. This “collaborative communications environment” can include instant messaging, presence, telephony, audio and video conferencing, and enables simple & efficient communications across your organisation, making your business more agile and profitable. It is critical that your team has effective ways of communicating, enabled by professional, resilient & secure technology.

    (*UCaaS = Unified Communications as a Service)

    What can a Unified Communications Solution provide my Business?

    • Telephony, voice & audio – a “digital PBX” that is secure, robust and can be deployed in the cloud or on-premise
    • Visual Communications & Video Conferencing – increase face-to-face interaction, reduce travel, improve relationships & hugely increase business productivity.
    • Mobile Collaboration – Employees can communicate inside & outside the network, wherever they are located, on whatever device they choose – tablet, smartphone, laptop.
    • Instant Messaging – Rich messaging capabilities between desktops improves speed & responsiveness, and can easily be escalated into an audio or video call if necessary
    • Business Class Social Media – Using the techniques of social media for communication, whilst ensuring the secure, robust & resilient exchange of information
    • Collaborative Workspaces – Enable collaboration between remote locations and increase team engagement.

    With increased productivity, efficiencies & cost savings associated to reduced travel and time savings, and improved communications between clients, customers & colleagues providing richer conversations and a stronger feeling of teamwork & engagement, a fully integrated visual communications infrastructure delivers a whole host of benefits for your organisation.

    Developing a UC Strategy?

    The change over to Unified Communications is a migration that requires careful planning and an effective strategy. Do you fully understand how your employees work together, and how they share information with clients & customers? Do you have a deployment strategy for you communication solutions: on-premise, cloud, virtualised, hosted or a hybrid approach? What are you business needs that can be addressed with a unified integrated communications solution?

    VideoCentric have developed Unified Communication solutions and strong partnerships with each of the key Unified Communication vendors to help businesses and organisations specify their requirements and make the right choices.

    Want to know more?

    Contact us today to discuss your requirements or to set up a meeting with our specialists.


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