RingCentral Announces RingCentral for Teams 2.0

News item: August 17, 2023

In a ground-breaking move to enhance workplace collaboration and communication, RingCentral, a leading provider of cloud-based communications solutions, has announced its strategic integration with Microsoft Teams. This integration aims to bring together the best of both platforms, providing businesses with a seamless and comprehensive communication experience.

Key Features of the Integration:

  1. Unified Communication Hub: The integration between RingCentral and Microsoft Teams will create a unified communication hub, streamlining interactions and making it easier for users to access their messages, calls, and meetings in one centralized location. This enhanced user experience is expected to boost productivity and efficiency for teams across various industries.
  2. Real-time Collaboration: Users will be able to initiate voice and video calls, conduct virtual meetings, and share screens directly from Microsoft Teams using RingCentral’s advanced communication capabilities. This real-time collaboration will facilitate smoother communication among team members, regardless of their physical location.
  3. Seamless File Sharing: The integration will also allow for seamless file sharing between RingCentral and Teams. Users can effortlessly exchange documents, presentations, and other files within their conversations, simplifying document management and reducing the need for switching between different applications.
  4. Enhanced Mobility: With the integration, users can enjoy the flexibility of accessing RingCentral’s features directly from within the Microsoft Teams mobile application. This will empower remote workers and those on the go to stay connected and engaged with their colleagues at all times.

Comments from the Stakeholders:

“Many businesses have standardised on Teams for internal collaboration, but when it comes to advanced communications, customers often seek out third-party solutions,” said Mo Katibeh, President and COO of RingCentral. “When customer communications are critical, businesses look to RingCentral, given our reputation for 99.999% reliability and our robust and advanced telephony capabilities. We’re excited to deliver this next generation of RingCentral for Microsoft Teams, and empower customers with faster performance, deeper integration, a new mobile experience, and simpler admin tools.”

Availability and Rollout:

The integrated RingCentral and Microsoft Teams solution is expected to roll out gradually, starting with a limited beta release for select customers, followed by a broader availability to all eligible customers worldwide. Businesses eager to experience the benefits of this integration can look forward to updates and notifications from both RingCentral and Microsoft as the rollout progresses.

With this strategic integration, RingCentral and Microsoft Teams are setting a new standard for collaboration and communication within the digital workspace. As businesses continue to adapt to remote and hybrid work models, this partnership is poised to play a pivotal role in fostering seamless interactions and driving productivity in the modern workplace.

You can read the Full Announcement from RingCentral!

Talk to our sales team today and see how this will work in your current telephony environment!

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