The acquisition of Poly (ex Polycom and Plantronics) was announced in August 2022 – Click here for the full acquisition release.
In November 2023 began the transitioning of the old Poly part numbers to those of HP.
VideoCentric is now supporting both sets of SKUs in its ordering system. Depending upon how much stock is in the channel, the delivery paperwork and packaging you receive either of the two codes.
Below is a summary of those SKUs supported by VideoCentric together with a set of frequently asked questions.
| Poly SKU | HP SKU | VIDEOCENTRIC SKU | ITEM DESCRIPTION |
| 2200-85980-102 | 83Z45AA#ABU | VC-POLY-X30-REM | Poly Studio X30 VideoBar + Remote. |
| 2200-86260-102 | 83Z46AA#ABU | VC-POLY-X30-TC8 | Poly Studio X30 VideoBar + TC8 touch controller. |
| 2200-85970-102 | 83Z44AA#ABU | VC-POLY-X50-REM | Poly Studio X50 VideoBar + Remote. |
| 2200-86270-102 | 83Z47AA#ABU | VC-POLY-X50-TC8 | Poly Studio X50 VideoBar + TC8 touch controller. |
| 7200-87620-102 | 8D8K2AA#ABU | VC-POLY-X52-REM | Poly Studio X52 VideoBar + Remote. |
| 7200-88085-102 | 8D8L1AA#ABU | VC-POLY-X52-TC10 | Poly Studio X52 VideoBar + TC10 touch controller. |
| 7200-87290-102 | 83Z51AA#ABU | VC-POLY-X70-REM | Poly Studio X70 VideoBar + Remote. |
| 7200-87300-102 | 83Z52AA#ABU | VC-POLY-X70-TC8 | Poly Studio X70 VideoBar + TC8 8″ touch controller. |
| 7200-88155-102 | 8L531AA#ABU | VC-POLY-X70-TC10 | Poly Studio X70 VideoBar + TC10 10″ touch controller. |
| 7200-85860-102 | 83Z50AA#AB5 | POLY-G7500-BASE | Poly G7500-BASE Codec only with bluetooth remote controller. |
| 7200-88280-102 | 92L53AA#ABU | POLY-G7500-E70 | Poly G7500-E70 Bundle with E70 Camera & TC10 Touch Controller (black). |
| 2200-85250-001 | 874R3AA | MIC-POLY-G7500-TIP | Poly IP Tabletop Microphone Array for G7500. |
| 2215-85360-001 | 875S1AA | MIC-POLY-G7500-CIP | Poly IP Ceiling Microphone Array for G7500. |
| 2200-69631-001 | 875M8AA | MIC-POLY-STUDIO | Poly Tabletop Microphone for Studio X50, X70 & Studio-USB. |
| 2200-87840-001 | 875M6AA | MIC-POLY-STUDIO-X52 | Poly Tabletop Microphone for Studio X52. |
| 2215-63885-001 | 93S74AA | MIC-POLY-TABLE-RPG | Poly Tabletop Microphone for RealPresence Group series. |
| 2200-87070-001 | 76U43AA | CAM-POLY-STUDIO-P5 | Poly P5 Personal Webcam. |
| 2200-87100-102 | 760Q9AA#ABU | CAM-POLY-STUDIO-P21 | Poly P21 All-in-One Desktop System. |
| 2200-69370-102 | 842D1AA#ABU | CAM-POLY-STUDIO-P15 | Poly P15 Meeting Bar for BYOD. |
| 2200-69390-102 | 842D2AA#ABU | CAM-POLY-STUDIO-R30 | Poly R30 Meeting Bar for BYOD. |
| 7200-85830-102 | 842D4AA#ABU | CAM-POLY-STUDIO-USB | Poly Studio USB Meeting Bar for BYOD. |
| 2200-87090-001 | 842F8AA | CAM-POLY-STUDIO-E70 | Poly E70 Camera. |
| 2457-30757-110 | 875H1AA | CAB-POLY-USB31-100 | Poly E70 Camera – 10m active optical USB3.1 (Gen2) cable. |
| 2457-30757-125 | 875H3AA | CAB-POLY-USB31-250 | Poly E70 Camera – 25m active optical USB3.1 (Gen2) cable. |
| 2457-30757-140 | 875H4AA | CAB-POLY-USB31-400 | Poly E70 Camera – 40m active optical USB3.1 (Gen2) cable. |
| 2201-52885-001 | 874R8AA | REM-BLUETOOTH | Poly Remote Controller for Studio X50, X30 & G7500. Bluetooth. |
| 2201-52889-001 | 875L4AA | REM-STUDIO | Poly Remote Controller for Studio USB & R30. |
| 2-220995-205 | 8L561AA#ABB | HS-PLA-SAVI-7310 | Poly SAVI 7310 Wireless DECT Mono Secure Headset with charging stand. |
| 214777-05 | 8D3F7AA#ABB | HS-PLA-SAVI-7320 | Poly SAVI 7320 Wireless DECT Stereo Secure Headset with charging stand. |
| 2-221110-205 | 8L593AA#ABB | HS-PLA-SAVI-7410 | Poly SAVI 7410 Wireless DECT Mono Headset with illuminated charging stand. |
| 2-221112-205 | 8L574AA#ABB | HS-PLA-SAVI-7420 | Poly SAVI 7420 Wireless DECT Stereo Headset with illuminated charging stand. |
| 209212-02 | 8D3F1AA#ABB | HS-PLA-SAVI-8210 | Poly SAVI 8210 Wireless DECT Mono Headset. |
| 209214-02 | 8D3F5AA#ABB | HS-PLA-SAVI-8220 | Poly SAVI 8220 Wireless DECT Stereo Headset. |
| 2-221102-205 | 8L5A9AA#ABB | HS-PLA-SAVI-8410 | Poly SAVI 8410 Wireless DECT Mono Headset with illuminated charging stand. |
| 2-221104-205 | 8L5B3AA#ABB | HS-PLA-SAVI-8420 | Poly SAVI 8420 Wireless DECT Stereo Headset with illuminated charging stand. |
| 2-221108-205 | 8L5B6AA#ABB | HS-PLA-SAVI-8445 | Poly SAVI 8445 Wireless DECT Over-theEar Headset with charging stand. |
| 217402-05 | 8Y9B6AA#ABB | HS-PLA-SAVI-7310-NC | Poly SAVI 7310 Wireless DECT Headset (no charging stand). |
| 217403-05 | 8Y9B7AA#ABB | HS-PLA-SAVI-7320-NC | Poly SAVI 7320 Wireless DECT Headset (no charging stand). |
| 218475-01 | 76U49AA | HS-PLA-VUC-4320 | Poly Voyager 4320 UC Bluetooth Stereo Headset without charging stand |
| 206110-101 | 7K2E1AA | HS-PLA-VUC-5200 | Poly Voyager 5200 UC Bluetooth Mono Headset. |
| 208748-101 | 7D7G5AA | HS-PLA-VUC-B6200 | Poly Voyager 6200 UC Bluetooth Stereo Headset. |
| 219654-01 | 772C3AA | POLY-SYNC-10 | Poly Sync 10 Personal USB Speakerphone. |
| 219656-01 | 77P34AA | POLY-SYNC-10MS | Poly Sync 10 Personal USB Speakerphone for MS Teams. |
| 216866-01 | 772C8AA | POLY-SYNC-20A | Poly Sync 20 USB-A Speakerphone for MS Teams. |
| 216868-01 | 7F0J7AA | POLY-SYNC-20C | Poly Sync 20 USB-C Speakerphone for MS Teams. |
| 216867-01 | 772C9AA | POLY-SYNC-20A+ | Poly Sync 20+ Bluetooth/USB-A Speakerphone for MS Teams. |
| 216869-01 | 772D0AA | POLY-SYNC-20C+ | Poly Sync 20+ Bluetooth/USB-C Speakerphone for MS Teams. |
| 216874-01 | 772C4AA | POLY-SYNC-40 | Poly Sync 40 USBA&C Speakerphone. |
| 216875-01 | 77P35AA | POLY-SYNC-40MS | Poly Sync 40 USBA&C Speakerphone for MS Teams. |
| 218765-01 | 772C5AA | POLY-SYNC-40+ | Poly Sync 40+ Bluetooth/USBA&C Speakerphone. |
| 218764-01 | 77P36AA | POLY-SYNC-40+MS | Poly Sync 40+ Bluetooth/USBA&C Speakerphone for MS Teams. |
| 216872-01 | 772C2AA | POLY-SYNC-60 | Poly Sync 60 USBA&C Speakerphone. |
| 216873-01 | 77P41AA | POLY-SYNC-60MS | Poly Sync 60 USBA&C Speakerphone for MS Teams. |
| 204880-01 | 85Q81AA | POLY-BT600-USBA | Poly BT600-A Bluetooth dongle (USB-A) for Sync 20 or Sync 40 |
| 211249-01 | 85Q85AA | POLY-BT600-USBC | Poly BT600-C Bluetooth dongle (USB-C) for Sync 20 or Sync 40 |
| 217877-01 | 786C4AA | POLY-BT700-USBA | Poly BT700-A Bluetooth dongle (USB-A) for Sync 60 |
| 217878-01 | 786C5AA | POLY-BT700-USBC | Poly BT700-C Bluetooth dongle (USB-C) for Sync 60 |
| 2200-86630-025 | 849B4AA#ABB | TRIO-C60 | Poly Trio C60 SpeakerPhone. |
| 2200-86590-019 | 849B6AA#ABB | TRIO-C60-MS | Poly Trio C60 SpeakerPhone for MS Teams. |
| 2200-86680-102 | 85X03AA#ABU | TRIO-PSU-C60 | Poly Trio C60 Power Kit option. |
| 2200-86430-001 | 85X02AA | TRIO-MICS-C60 | Poly Trio C60 Tabletop Microphones (pair) option. |
FAQs
Q: When will ordering be exclusively with the HP SKUs?
A: Although Poly and HP have announced that they will run both sets of codes in tandem from 1st November 2023 for 6 months. VideoCentric quotes use its own part codes and we will make the translation for you, as long as necessary.
Q: If I place an order with using a HP part code, is there a chance I will receive a Poly labelled product?
A: Yes, if stock in the channel still exists with Poly SKUs. We will fulfil your order as quickly as possible using either Poly or HP SKU.
Q: If I submit a return request for a Poly labelled product, could I receive a HP labelled product as a replacement?
A: Yes, once stocks of Poly SKUs are exhausted, there may be a mixture held in maintenance stock for the foreseeable future.
Q: What maintenance support should I be ordering with my products?
A: VideoCentric’s Gold and Platinum SLA services are unchanged as far as end customers are concerned. The back-up support VideoCentric receives from HP will use the new SKUs but these are invisible to customers who will continue to use VideoCentric codes.
Q: Will the branding on the products be changing?
A: No because Poly will remain as a brand within the HP portfolio. Therefore, all products and packaging will keep the Poly branding.
Q: Will Poly LENs change?
A: No, the LENS Management Portal remains under the Poly brand. However, it is possible that it will be merged with HP’s own portal after 30th April 2024. HP has yet to confirm.
Q: Will VideoCentric still offer Poly MTRs on Windows, based on Lenovo and Dell PC platforms?
A: No, VideoCentric has now removed all PC platforms other than HP. Not only for Microsoft Teams but also Zoom Rooms.
Q: Will HP still offer Android-based Poly video bars for platforms other than Teams and Zoom?
A: Yes, HP will continue to offer Poly Studio X series systems and G7500 for MS Teams Room, Zoom Rooms, Google Meet, SIP and H.323 via Poly’s Video App mode, hosting of 3rd party apps such as BlueJeans, GoTo and RingCentral as well as BYOD & BYOM desktop applications via USB Device Mode. All will remain available through VideoCentric.
Q: Is VideoCentric already signed up as a certified HP partner?
A: Yes, VideoCentric was formally onboarded to the HP Business Partner Programme in October 2023 and has been assigned an HP Account Manager who we will introduce to you on a project-by-project basis where required. The VideoCentric/HP partnership offers you far more value than simple online sales. Talk to us about your complex project requirements and let us design, develop, implement, and support your solution for you, whether it be local, nationwide or global.
If you have specific questions that we haven’t answered please contact us!
