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RingCentral Cloud PBX for Microsoft Teams

Enhance Your Microsoft Teams Calling Experience with RingCentral Cloud PBX!

Elevate your Microsoft Teams collaboration to new heights with RingCentral’s cutting-edge cloud-based voice solution. Businesses aiming to maximise their Office 365 investment while leveraging Microsoft Teams for seamless collaboration can now achieve this synergy by integrating RingCentral’s robust cloud communications solution. This seamless integration offers global calling functionality, allowing users to harness the power of an industry-leading cloud PBX seamlessly integrated into Teams, placing Teams at the core of the collaborative experience.

Key Features and Benefits:

  1. Enterprise-Grade Telephony for Teams Users: Enjoy a native user experience with enterprise-grade telephony seamlessly integrated into Microsoft Teams.
  2. Rich PBX Features: Explore a range of PBX features, including basic call controls, IVR, automatic call recording, call reports, analytics, and call queues.
  3. Global Calling Reach: Access full PSTN in over 40 countries, with local and toll-free numbers available in 100+ countries.
  4. Out-of-the-Box Native Integrations: Boost user productivity with native integrations that require no additional interfaces or downloads.
  5. Simplified Adoption: No need to manage communication infrastructure, SIP trunks, or SBCs. Adoption is straightforward without the requirement for separate interfaces or downloads.

Intuitive Teams Experience:

The RingCentral Cloud PBX for Microsoft Teams seamlessly integrates into the Teams interface, offering users the same familiar environment without the need for additional downloads, bots, or plugins. Experience the best of both Teams and RingCentral platforms in one, enhancing productivity without the need for retraining.

Any Device, Anywhere:

Empower your users to communicate seamlessly on a single platform, regardless of whether they are Teams users, customers, or partners. Enjoy communication and collaboration on any device – mobile, desktop, or web – and manage preferences through an intuitive user portal.

Centralised Management:

Admins can efficiently manage their entire organisation’s user base, including Microsoft Teams members, from one intuitive interface. The integration supports Single Sign-on, ensuring automatic authentication and connection to the RingCentral communications account when logging in to Teams.

Robust Analytics:

Gain valuable insights into Teams calls, identifying trends across employees, teams, and the company. Leverage real-time data for impactful changes, set up automated alerts, and create targeted reports with configurable out-of-the-box KPIs and metrics.

Out-of-the-Box Business Application Integrations:

Facilitate flexibility through native integrations with commonly used business apps. Make and receive calls directly in your preferred productivity apps, attach call log information, and link to call recordings in your CRM.

Enterprise-Grade Telephony:

Experience seven layers of enterprise-grade security and geo-redundant data centres worldwide, ensuring reliable HD audio wherever work takes you. RingCentral’s industry-leading availability guarantees a secure and dependable communication solution for your business.

Contact our Sales Team today to see how this will work in your environment!

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