Zoom Telephony – Cloud VoIP Services powered by AI
Welcome to the future of business communication with Zoom Cloud Phone.
Empowering organisations of all sizes with an array of powerful features and seamless functionality. Zoom Cloud Phone revolutionises the way teams connect and collaborate. From crystal-clear voice and video calling to advanced call routing and analytics. Zoom Cloud Phone offers a comprehensive solution designed to enhance productivity and streamline communication workflows.
Whether you’re a small start-up or a global enterprise, Zoom Cloud Phone provides the tools you need to stay connected, efficient, and ahead of the curve in today’s fast-paced business landscape.
Here’s an overview of the functions and features of the Zoom Cloud Phone system:
1. Voice Calling:
- Make and receive crystal-clear voice calls from anywhere using the Zoom Cloud Phone system.
2. Video Calling:
- Seamlessly transition from voice to video calls for face-to-face communication, enhancing collaboration and productivity.
3. Call Routing:
- Customize call routing rules to direct incoming calls to the right departments or individuals, ensuring efficient call management.
4. Auto Attendant:
- Set up an automated receptionist to greet callers and provide menu options for quick navigation to the desired department or extension.
5. Call Forwarding:
- Forward calls to mobile devices, landlines, or other extensions to stay connected even when away from the office.
6. Voicemail:
- Receive and manage voicemails directly within the Zoom app, ensuring you never miss an important message.
7. Call Recording:
- Record calls for training purposes, compliance, or quality assurance, with the option to securely store recordings in the cloud.
8. Call Monitoring:
- Supervisors can monitor live calls to provide real-time feedback and support to agents, enhancing customer service quality.
9. Call Analytics:
- Gain insights into call volume, duration, and other metrics to optimize resources and improve communication efficiency.
10. Integrations:
- Integrate Zoom Cloud Phone with other business tools such as CRM systems, email clients, and productivity apps for seamless workflow integration.
11. Mobile App:
- Stay connected on the go with the Zoom Cloud Phone mobile app, available for iOS and Android devices, allowing you to make and receive calls from anywhere.
12. Multi-platform Support:
- Access Zoom Cloud Phone from various platforms including desktop computers, laptops, tablets, and mobile devices, ensuring flexibility and accessibility.
13. HD Audio Quality:
- Enjoy high-definition audio quality on all calls, providing clear and crisp sound for better communication.
14. Secure Communication:
- Benefit from end-to-end encryption and other security features to protect sensitive business communications from unauthorized access.
15. Scalability:
- Scale your phone system effortlessly as your business grows, with flexible plans and options to accommodate changing needs.
These features collectively empower businesses to streamline communication, enhance collaboration, and deliver superior customer experiences with the Zoom Cloud Phone system.
Why not contact our Zoom Sales Team today to see how this would work in your current environment!
Related Solutions & Services
