Headsets

These vary widely for business, personal or call centre usage with a multitude of connectivity options and budget considerations. What is good for one person or environment is not necessarily right for another and several considerations come into play…

Connectivity: Wired headsets using USB or 3.5mm jack cables, versus wireless headsets using short-range Bluetooth, Wi-Fi or long-range DECT technologies.

Wearability & comfort: Over-the-head, round the neck, on-the-ear, in-the-ear are all styles of professional headphones which come in monaural (one ear) or binaural (two ears) formats.

Charging Base: All wireless headsets require charging from time to time. Where budget is tight, this may involve connecting a cable. For more executive situations, it will involve a hook-on stand or a flat pad to rest your headset on.

Noise Cancelling: Improved specification units will eliminate noise from the surrounding environment, particularly important if usage is to be in an open plan office or contact centre.

VideoCentric has chosen what it believes to be the best selection of devices for users in professional workplace environments, spanning all the above types. Focusing on units that have been certified by Microsoft for Teams and by Zoom for its cloud telephony solution, along with alternative clouds from RingCentral and 8×8, our primary manufacturers of choice are HP/Poly (incorporating Plantronics) and Yealink although we can competitively offer Jabra or Sennheiser equivalents where a customer has a preference.