Unified Communication Consultancy Services

At VideoCentric, we understand that effective communication is crucial for the success of modern businesses. With the rapid evolution of video conferencing technology, it can be challenging to determine the right solution that meets your specific needs. Our expert consultancy services are here to guide you through every step of the process, ensuring you get the most from your investment in video communication systems.

Why Choose VideoCentric?

As a leading provider of video conferencing solutions, VideoCentric offers an unmatched combination of industry knowledge, technical expertise, and personalised service. We work with organisations of all sizes and across various sectors to design, implement, and support bespoke video conferencing environments that drive productivity, collaboration, and efficiency.

Comprehensive Consultancy Services

We provide a range of consultancy services, from initial assessment through to ongoing support. Whether you are looking to implement a new video conferencing system, integrate with existing solutions, or optimise your current setup, our team is ready to help.

1. Needs Analysis & Assessment

   • We begin by understanding your specific requirements, evaluating your current infrastructure, and identifying any gaps. Our consultants consider factors such as room size, network capacity, user numbers, and technical challenges to propose tailored solutions that fit your business.

2. System Design & Customisation

   • Once we have a clear understanding of your needs, we create a detailed system design, incorporating the latest technologies from trusted brands such as Poly, Cisco, Microsoft Teams, Zoom, Yealink and more. We ensure that every system is customised for your unique environment, whether it’s for boardrooms, huddle spaces, or remote teams.

3. Technology & Platform Recommendations

   • With the multitude of video conferencing platforms and hardware available, we help you navigate the landscape by recommending the best tools for your organisation. From all-in-one collaboration systems to cloud-based solutions, we ensure your technology stack is aligned with your goals.

4. Integration & Interoperability

   • Seamless integration is key to maximising the potential of your video conferencing system. Our team ensures that your new solution integrates smoothly with existing systems, whether it’s your telephony, AV equipment, or network infrastructure, providing interoperability and a unified communication experience.

5. Training & Adoption Support

   • A successful video conferencing solution doesn’t just rely on the technology; it requires user adoption. We provide comprehensive training for your teams, ensuring they are confident using the systems from day one. Our training is customised to your business’s needs, whether you require one-on-one sessions, workshops, or online resources.

6. Ongoing Support & Managed Services

   • Our consultancy doesn’t end after installation. We offer ongoing support and management services to keep your video conferencing systems running at peak performance. From proactive monitoring to troubleshooting and updates, our dedicated support team ensures your systems remain secure, reliable, and efficient.

Specialising in All Major Platforms

Our expertise spans across all major video conferencing platforms, ensuring you receive the best advice, regardless of your preferred ecosystem. Our team has in-depth experience with:

• Microsoft Teams Rooms
• Zoom Rooms
• Cisco Webex
• Google Meet
• SIP
• Many More!

We also offer guidance on hybrid systems, supporting organisations that require flexible working solutions across multiple locations or remote workforces.

Tailored to Your Industry

We understand that different industries have unique requirements when it comes to video conferencing. Whether you’re in healthcare, education, finance, or the public sector, we have the experience and insight to provide solutions that address the specific challenges and regulations of your sector. Our tailored industry solutions help you improve collaboration, reduce travel costs, and streamline communication workflows.

Partner with VideoCentric Today

Partnering with VideoCentric for your video conferencing consultancy needs ensures you receive an end-to-end service that goes beyond just the hardware. From design to deployment and ongoing support, we ensure your communication infrastructure empowers your teams and supports your business objectives.

Contact us today to discuss how we can help optimise your communication strategy.