Zoom Launches Zoom Phone Appliances with Poly and Yealink

News item: June 14, 2021

Zoom has launched a range of purpose-built appliances for Zoom Phone with Poly and Yealink.      

The vendor said the appliances are a new category of hardware, designed for hybrid workforces across home offices and huddle spaces, addressing use cases across industries. 

The hardware will simplify licensing, installation, use and management, and will benefit both end users and IT departments, it added. 

Graeme Geddes, Head of Zoom Phone and Zoom Rooms, said: “The traditional workplace is evolving and adapting, and our goal is to empower the workforce to accomplish more by blurring the lines between voice and video. 

“The new Zoom Phone Appliance programme boasts a selection of purpose-built Zoom Phone hardware from Poly and Yealink, enabling people to streamline communications, removing friction, and replacing it with a powerful communications experience”

Zoom Phone Appliances are all-in-one desk phones that combine Zoom’s platform with hardware from Yealink and Poly, and are capable of HD video meetings, phone calls and interactive whiteboarding.  

Zoom said that the devices don’t require any additional licences, giving users a full-featured desk phone for always-on communication, meaning users can easily start ad-hoc and scheduled meetings; make and receive calls; check voicemail; and collaborate through virtual whiteboards. They’re also easy to set up and maintain, Zoom said, featuring simplified onboarding for IT support with zero-touch provisioning and centralised management through the Zoom Admin Portal.  

Users can personalise their experience by syncing calendars, status, meeting settings and phone for integrated video-first experiences. 

The products will launch with two handsets from Poly – the CCX 600 Desk Phone and the CCX 700 Desk Phone with integrated camera – and Yealink’s VP59 Smart Video Phone. 

John Lamarque, General Manager of Voice Collaboration at Poly, said: “We are excited to be among the first to integrate a native Zoom experience into our Poly CCX family, as Zoom Phone Appliances. 

“This brings the Zoom platform that we all know and love front and centre on the device’s touch display, providing a powerful and immersive experience.” 

Alvin Liao, Vice President of Product at Yealink, said: “We are delighted to unveil the new, reliable, and cutting-edge VP59 video phone, a Zoom Phone Appliance. 

“The VP59 video phone’s touch display will be powered by Zoom’s industry-leading video communications platform, providing customers with a user-friendly interface and intuitive experience.”  

Zoom said that more handsets are set to be added to the category over time, with the inaugural devices available through Zoom’s hardware-as-a-service programme and via Poly and Yealink resellers. 

Zoom Phone Appliances are the latest addition to Zoom Phone, continuing its relentless growth since launching in January 2019. 

Eric Yuan, CEO at Zoom, recently revealed that Zoom Phone had sold 1.5 million seats at the end of April. Earlier in the year it had been called “absolutely the fastest growing product” in Zoom’s portfolio by CFO Kelly Steckelberg.

Commenting on the Zoom Phone Appliances launch, Elka Popova, VP of Connected Work Research at Frost & Sullivan, said:  

“Zoom continues to demonstrate the fast pace of innovation and ability to scale globally with its robust cloud phone offering, Zoom Phone. 

“Zoom Phone has always been a disruptive alternative to legacy phone solutions and the new appliance program further enhances its value proposition by enabling businesses to video-enable workspaces with purpose-built appliances that are easy to procure, deploy, and manage.” 

This news item has been reposted from UCToday. See the source article here: https://www.uctoday.com/collaboration/zoom-launches-zoom-phone-appliances-with-poly-and-yealink-empowering-the-hybrid-workforce/

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