At VideoCentric, we understand that maintaining an efficient communication infrastructure is key to running a modern business. Whether you’re using video conferencing systems, collaboration platforms, or unified communications solutions. Keeping these systems running smoothly requires ongoing management and expertise.
Our Outsource Management Infrastructure service provides businesses with a complete management solution, allowing you to focus on core operations while we ensure your systems stay operational, secure, and up to date.
Why Outsource to VideoCentric?
- Proactive System Monitoring & Maintenance: Our team continuously monitors your communication systems, identifying and resolving issues before they affect your operations. We manage everything from software updates to troubleshooting hardware, ensuring minimal downtime.
- 24/7 Support & Rapid Response: Our dedicated support team is available around the clock, ready to assist you with any queries or emergencies. Whether it’s a minor configuration change or a critical system failure, we provide rapid response times to keep your business running.
- Tailored Solutions: Every business is different, and we offer tailored management plans to suit your specific requirements. From large-scale video conferencing deployments to small meeting room solutions, we handle it all with precision.
- Certified Expertise: As partners with leading brands such as Microsoft, Cisco, Yealink, and Logitech, our highly trained engineers are certified to manage and support a wide range of communication and collaboration platforms.
- Data Security & Compliance: We prioritise the security of your communications, ensuring that your systems meet the highest standards of data protection and regulatory compliance. From encrypted video meetings to secure file sharing, we protect your information at every level.
Key Benefits of VideoCentric’s Managed Services
- Cost Efficiency: Reduce the overhead costs associated with hiring and training in-house IT staff by outsourcing your management needs to us. Our fixed-rate pricing models make it easy to budget for support and maintenance.
- Scalability: As your business grows, so do your communication needs. Our services are designed to scale with your organisation, seamlessly integrating new technologies or adding additional resources as required.
- Expert Consultation: Stay ahead of the curve with our expert consultation services. We provide ongoing advice and recommendations, ensuring your systems evolve alongside the latest technology trends and business needs.
- Vendor Management: We handle relationships with hardware and software vendors on your behalf, coordinating warranty claims, system upgrades, and new installations to keep everything running smoothly without interrupting your operations.
Comprehensive Management for a Modern Workplace
Whether you’re looking for fully outsourced infrastructure management or need supplementary support to your in-house IT team, VideoCentric’s Outsource Management Infrastructure is designed to provide peace of mind and ensure seamless communication across your business. With our proactive and professional service, your systems will be well-managed, optimised, and ready for anything the future holds.
For more information Contact our Sales or Support Team
