Desk Booking Systems

Hybrid working has turned fixed desks into wasted desks. On busy days, staff can’t find a space. On quiet days, whole banks of desks sit empty. Nobody really knows who’s in, where they’re sitting, or how much space is actually needed.

Desk booking solutions fix that.

They give employees a simple way to reserve a workspace before they travel, see who else will be in, and switch desks as plans change. At the same time, facilities and IT teams get accurate data on how desks are used, so they can make data-backed decisions.

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What is a Desk Booking System?

A desk booking system lets employees reserve a specific desk or neighbourhood before they arrive at the office – from home, on the train, or on their way in.
Typically, it includes:

  • Desk booking software – a cloud platform that connects to your identity and calendar systems so users can book desks from a browser, mobile app or their usual calendar tools.
  • Desk booking hardware – interactive devices, desk pucks and status lights that show whether a desk is free, booked or occupied, and allow walk-up booking and check-in.
  • Occupancy sensors & analytics – sensors that detect presence, auto-release unused desks and feed live and historical occupancy data into dashboards.

The result is a hot-desking environment where:

  • People always know they have a place to work
  • It’s easy to find colleagues and sit nearby
  • You can measure how much desk space you really need – and where

How a Desk Booking System Works

From an employee’s point of view, the experience should be quick and effortless:

  • 1. Reserve a desk before travelling
    From home, they open an app, map view or calendar plugin, filter by location, floor, team area or equipment, and reserve a desk for the day or a specific time slot.
  • 2. See who’s in and where they’re sitting
    They can see which colleagues have already booked and choose a desk nearby, making ad-hoc collaboration and team days easier to organise.
  • 3. Arrive and check in
    When they get to the office, they tap a desk booking device or use their phone to check in. The desk’s status light flips to “occupied”, and the system records that the space is in use.
  • 4. Change plans without chaos
    If they decide to work from home or move to another area, they release the desk via the app or desk device, making it instantly available to someone else.
  • 5. Walk-up booking for flexible workers
    Anyone who hasn’t pre-booked can walk up to a free desk, check its status at a glance, and reserve it with a quick tap.

IT & Administration Control

Behind the scenes, the same system provides powerful controls and insights:

  • Occupancy visibility
    Live views show which desks are free, booked or occupied – per floor, zone or building – without needing manual checks.
  • Data-driven space planning
    Analytics reveal peak days, busiest areas, unused desks and no-show bookings, helping you decide whether to reconfigure space, consolidate floors or invest in more collaboration areas.
  • Policy and compliance controls
    You can set rules around how far in advance desks can be booked, minimum/maximum booking durations, mandatory check-ins and zoning – for example, to keep certain areas for specific teams or functions.
  • Integration with your wider workplace tech
    Desk booking can be combined with room booking, visitor management and digital signage to create a joined-up smart workplace, giving you one consistent experience from reception to desk.

Desk Booking Software

Desk booking software is the brains of the operation. It manages who can book what, when, and where – and ties together your desks, users and devices.

We typically see two main patterns:

Calendar-centric desk booking

Here, desk booking is tightly integrated with your existing tools:

  • Microsoft 365 / Exchange & Microsoft Teams
    Desks and neighbourhoods can be exposed as resources, letting users reserve them from Outlook or Teams, alongside their meetings.
  • Google Workspace (Gmail & Google Calendar)
    Users book desks in Google Calendar or via a browser, with reservations synced across their devices.

Smart workplace platforms

For organisations that want more advanced hot-desking and workplace features, we work with smart office platforms such as GoBright, which offer:

  • Rich map-based desk and room views
  • Hybrid working features (plan office days, see where colleagues are sitting)
  • Deep analytics on occupancy and utilisation
  • Integration with visitor management and digital signage
  • VideoCentric supplies and supports GoBright Desk Booking, a comprehensive desk management platform that’s designed to optimise workspace utilisation and improve employee experience across modern, hybrid workplaces.

How VideoCentric helps you choose

Because we’re an independent integrator, we’re not tied to one software vendor. We can:

  • Review your existing tools (Microsoft 365, Google Workspace, Teams, Zoom, etc.)
  • Understand your hybrid working patterns and space challenges
  • Shortlist and demo options based on your environment
  • Design a solution that works with your collaboration stack and security policies

Desk Booking Hardware

Desk booking hardware turns your hot-desking strategy into a clear, physical experience on the floor: small desk booking devices (such as GoBright Interact and Connect) are mounted on or near each workstation so staff can book, check in and release desks with a quick tap, while LED status indicators show at a glance whether a desk is free, reserved or occupied, and discreet occupancy sensors automatically free up desks when no one is there, eliminating “ghost” bookings.

VideoCentric supplies and supports a curated range of GoBright desk booking and occupancy devices, fully integrated with the GoBright platform and your wider AV and collaboration environment.

Room Booking Solutions

Give your teams an easy way to find a meeting room, avoid clashes and see which rooms are available and when. Discover our Room Booking Solutions that plug straight into your existing calendars and collaboration tools.

Desk Booking Installation & Configuration Services

VideoCentric’s engineering and projects team handle the whole lifecycle so your solution works smoothly from day one. We can:

  • 1. Survey and design your workspace
    Map out desk layouts, zoning, power and network availability, and decide where to place booking devices and sensors for best coverage.
  • 2. Install and commission all hardware
    Mount desk devices and sensors, connect to power/PoE where required, and integrate with existing cabling and infrastructure.
  • 3. Configure the platform to match your policies
    Set up locations, neighbourhoods and teams; configure booking rules, check-in windows and auto-release times; and apply any privacy or security requirements.
  • 4. Integrate with your collaboration stack
    Connect desk booking to your Microsoft 365 or Google environment, and align it with your room booking, visitor management and digital signage where needed.
  • 5. Test and train
    Validate end-to-end workflows – from booking at home to checking in at the desk – and train both employees and administrators so adoption is smooth.

By the time we leave site, your desks aren’t just “technically installed” – they’re part of a tested, documented and supportable system that your teams can enjoy immediately.

Compatibility: Outlook, Google, Teams & Zoom

Desk booking works best when it feels like a natural extension of the tools your teams already use. VideoCentric designs desk booking solutions that:

  • Integrate with Microsoft 365 & Teams
    Let users plan office days and reserve desks from Outlook or Teams. Sync desk bookings with room bookings and Teams meetings for a joined-up schedule.
  • Connect to Google Workspace
    Allow staff to book desks from Google Calendar or a browser, with bookings reflected in their calendars and mobile devices.
  • Align with Zoom and other collaboration platforms
    Ensure desk booking works alongside Zoom Rooms, room systems and other collaboration tools, using the same identity and security framework.

Because we also specialise in video conferencing and room booking, we can make sure your desks, rooms and collaboration platforms form one coherent hybrid working ecosystem – not separate projects handled by different suppliers.

Why Choose VideoCentric

We live and breathe video communications. We don’t approach desk booking as an isolated discipline – we approach it through the lens of complete online and offline collaboration.

From initial planning through to a final working system, and beyond, we’re with you every step of the way.

Here’s some more information about us:

  • Established in 2001 with 20+ years of expertise
  • Fully in-house AV engineers — no outsourcing
  • Nationwide coverage across the UK
  • Award-winning maintenance and aftercare
  • Access to every major AV brand and side-by-side demos
  • G-Cloud, Cyber Essentials and ISO-accredited for compliance-critical environments
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