Unified Communications (UC) is improving and enhancing the way that enterprises and individuals not only communicate but also in the way business is transacted. By incorporating multi-media applications (voice, video, IM, presence) into a single, feature rich user experience, significant productivity and efficiency gains can be achieved.
UC solutions can help organisations of all sizes, from small businesses to large-scale global enterprises. Small companies can eliminate the costs of owning and operating a traditional phone system while accessing enterprise-class tools that help improve competitiveness. Despite having limited IT resources, small businesses can more easily manage internal and external communications systems with UC.
This document looks at how businesses can benefit from a Unified Communications deployment, the capabilities of Microsoft Lync 2013, and simplified deployment of Microsoft Lync via the Active Communications Solution.