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Poly SoundStation IP5000

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Advanced IP conference phone with Poly HD Voiceâ„¢ clarity, 

designed for small conference rooms and executive offices

The Poly® SoundStation® IP 5000 conference phone delivers remarkably clear conference calls for small conference rooms and executive offices. It features Poly HD Voice™ technology, broad SIP interoperability and a modern design that is ideal for smaller rooms — all at an affordable price.

With Poly HD Voice technology, the SoundStation IP 5000 conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystal-clear, interactive conversations. It captures both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.

For all calls, the SoundStation IP 5000 conference phone delivers advanced audio performance that is designed for executive offices and smaller conference rooms with up to 6 participants. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Poly can deliver a conference phone experience with no compromises. Conference calls are made more productive and efficient by three sensitive microphones with 360° coverage that allow users to speak in a normal voice and be heard clearly from up to 7 feet away. The phone also features technology that resists interference from mobile phones and other wireless devices, delivering clear communications without distractions.

The SoundStation IP 5000 leverages Poly’s strong history in both conference phone and VoIP technology to deliver the most robust standards-based SIP interoperability in the industry. It shares the same SIP phone software base with Poly’s award-winning SoundPoint IP products — the most comprehensive, reliable and feature-rich SIP products in the industry with proven interoperability with a broad array of IP PBX and hosted platforms.

Robust provisioning, management and security features make Poly’s family of IP conference phones the only choice for meeting rooms in SIP-based environments. Integrated Power over Ethernet (PoE) simplifies setup, with an optional AC power kit available for non-PoE environments. Plus, the SoundStation IP 5000 conference phone includes a high-resolution backlit display for vital call information and multi-language support.


  • Poly HD Voice technology makes your conference calls sound amazingly clear and life-like
  • Patented Poly Acoustic Clarityâ„¢ technology delivers the best conference phone experience with no compromises
  • 7-foot microphone pickup and a small footprint designed for executive offices and smaller conference rooms with up to 6 participants
  • The most feature-rich family of IP conference phones available, with advanced call handing, security, and provisioning features
  • Compatible with a broad array of SIP call platforms to maximize voice quality and feature availability while simplifying management and administration
  • High-resolution display enables robust call status, on-board configurability and multi-language support
  • Integrated Power over Ethernet (PoE) for easy installation. Optional AC Power Kit also available
  • Resists interference from mobile phones and other wireless devices while delivering clear voice conferencing with no distractions

IEEE 802.3af Power over Ethernet (built in)
Optional external universal AC power supply kit: 100-240 V, 0.4 A, 48 V/19 W

Size (pixels): 248 x 68 (W x H)
White LED backlight with custom intensity control

Standard 12-key keypad
Context-dependent soft keys: 4
On-hook/Off-hook, redial, mute, volume up/down
5-way navigation

Audio features
- Frequency: 250 – 7000 Hz
- Volume: Adjustable to peak volume 84 dB at 1/2 metre distance
Voice activity detection
Comfort noise fill
DTMF tone generation / DTMF event RTP payload
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Acoustic echo cancellation
Background noise suppression
Supported codecs
- G.711 (A-law and u-law)
- G.729a (Annex A, B)
- G.722
- iLBC

Call handling features
Shared call/bridged line appearance
Busy Lamp Field (BLF)
Distinctive incoming call treatment / call waiting
Call timer
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Advanced local three-way conferencing (conference, join, split, hold, resume)
One-touch speed dial, redial
Call waiting
Remote missed call notification
Automatic off-hook call placement
Do not disturb function

Other features
Local feature-rich GUI
Time and date display
Corporate Directory Access (search, dial, save to local directory)
Convenient volume adjustment keys
User-configurable contact directory and call history (missed, placed and received)
Customisable call progress tones
Wav file support for call progress tones
Unicode UTF-8 character support.
Multilingual user interface encompassing Simplified Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish

Network and provisioning
Ethernet 10/100 Base-T
IP Address Configuration: DHCP and Static IP
Time synchronisation with SNTP server
FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments.
Provisioning server redundancy supported.
Web portal for individual unit configuration
QoS Support -- IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and DSCP
Network Address Translation (NAT) support - static
RTCP support (RFC 1889)
Event logging
Local dial plan
Hardware diagnostics
Status and statistics
User selectable ringer tones
Field upgradeable
Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server
HTTPS secure provisioning
Support for signed software executables

CE Mark
CAN/CSA C22.2 No.60950-1-03
RoHS compliant

FCC Part 15 (CFR 47) Class B
ICES-003 Class B
EN55022 Class B
CISPR22 Class B
VCCI Class B

Protocol support
IETF SIP (RFC 3261 and companion RFCs)

Product ships with
Conference phone console
25 foot Ethernet cable
Quickstart guide

Optional AC power kit ships with
Universal power supply
7 foot region-specific power cord
Power insertion cable

Environmental conditions
Operating temperature: 41 – 104 degrees F (5 – 40 degrees C)
Relative humidity: 20% – 85% (non-condensing)
Storage temperature: -22 – 131 degrees F (-30 – 55 degrees C)

1 year

Country of origin

Phone dimensions
11.4 x 10.6 x 2.6 in (28.5 x 26.5 x 6.5 cm)(L x W x H)

Phone console weight
1.14 lb (0.52 kg)

Box dimensions
14.88 x 11.76 x 3.8 in (37.2 x 29.4 x 9.5 cm)(L x W x H)

Box weight
2.99 lb (1.36 kg)
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