Empowering organisations of all sizes with an array of powerful features and seamless functionality. Zoom Cloud Phone revolutionises the way teams connect and collaborate. From crystal-clear voice and video calling to advanced call routing and analytics. Zoom Cloud Phone offers a comprehensive solution designed to enhance productivity and streamline communication workflows.

Whether you’re a small start-up or a global enterprise, Zoom Cloud Phone provides the tools you need to stay connected, efficient, and ahead of the curve in today’s fast-paced business landscape.

Here’s an overview of the functions and features of the Zoom Cloud Phone system:

1. Voice Calling:

• Make and receive crystal-clear voice calls from anywhere using the Zoom Cloud Phone system.

2. Video Calling:

• Seamlessly transition from voice to video calls for face-to-face communication, enhancing collaboration and productivity.

3. Call Routing:

• Customize call routing rules to direct incoming calls to the right departments or individuals, ensuring efficient call management.

4. Auto Attendant:

• Set up an automated receptionist to greet callers and provide menu options for quick navigation to the desired department or extension.

5. Call Forwarding:

• Forward calls to mobile devices, landlines, or other extensions to stay connected even when away from the office.

6. Voicemail:

• Receive and manage voicemails directly within the Zoom app, ensuring you never miss an important message.

7. Call Recording:

• Record calls for training purposes, compliance, or quality assurance, with the option to securely store recordings in the cloud.

8. Call Monitoring:

• Supervisors can monitor live calls to provide real-time feedback and support to agents, enhancing customer service quality.

9. Call Analytics:

• Gain insights into call volume, duration, and other metrics to optimize resources and improve communication efficiency.

10. Integrations:

• Integrate Zoom Cloud Phone with other business tools such as CRM systems, email clients, and productivity apps for seamless workflow integration.

11. Mobile App:

• Stay connected on the go with the Zoom Cloud Phone mobile app, available for iOS and Android devices, allowing you to make and receive calls from anywhere.

12. Multi-platform Support:

• Access Zoom Cloud Phone from various platforms including desktop computers, laptops, tablets, and mobile devices, ensuring flexibility and accessibility.

13. HD Audio Quality:

• Enjoy high-definition audio quality on all calls, providing clear and crisp sound for better communication.

14. Secure Communication:

• Benefit from end-to-end encryption and other security features to protect sensitive business communications from unauthorized access.

15. Scalability:

• Scale your phone system effortlessly as your business grows, with flexible plans and options to accommodate changing needs.

These features collectively empower businesses to streamline communication, enhance collaboration, and deliver superior customer experiences with the Zoom Cloud Phone system.

Why not contact our Zoom Sales Team today to see how this would work in your current environment!

More flexible and cost effective than legacy on-premise PBX and video conferencing systems. RingCentral empowers mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, or location.

A few reasons why RingCentral is a leader in cloud communications and collaboration:

• RingCentral Office® , a Unified Communications as a Service (UCaaS) platform. Featuring a financially backed uptime SLA of 99.999%, world-class VoIP telephony, messaging, and video solutions, as well as all the integrations teams need to stay productive
  A free video meetings solution with team messaging that enables Smart Video Meetings™ and industry-leading collaboration features
• RingCentral Contact Center solutions, a robust customer engagement suite that offers inbound voice, outbound voice, and omnichannel digital engagement solutions.
• RingCentral integrations, which empowers workflow optimisations and the ability to build customised solutions. Or select desired apps available on the RingCentral Connect Platform™
• Recognised as a leading UCaaS solution by industry analysts and reputable companies such as Gartner, Omdia, PCMag, Frost & Sullivan, IDC MarketScape, Synergy Research Group, Google, Forbes, and more.

RingCentral Office®

Why not contact our Sales Team today to see how RingCentral can work for you!

VideoCentric work in partnership with 8×8 to address key customer needs for the future of collaboration; providing access to a single system of engagement which provides access to everyone no matter the communication choice – voice, video or text – access to real-time records and record history, and intelligence to enable organisations to transform their traditional communications.

Transform your Enterprise

By providing a solution that is multi-channel, accesses the underlying data layer of all past real-time interaction, and uses machine learning & AI to predict and prevent problems before they occur, the 8X8 X Series fundamentally changes the way you work.

Collaborate across any channel and easily access the company’s most critical data, analysis and experts.

The X Series enables your company to innovate and engage so that you can move at the speed of your customer and employees expectations – provide value in every moment, leading to less churn and higher revenue. Give your employees the tools they need to communicate, collaborate and innovate.

The 8×8 X Series Plans

The X Series enables you to select as little or as much as you want from the portfolio – mix and match to address your businesses own needs.

It can simply be your traditional telephony PBX system, redefined to support the way you do business. Or it can be a complete communication transformation – the traditional PBX, Video and Audio Conferencing, text chat and Contact Centre combined, for your entire global workforce.

Nothing is more important to business success than communicating professionally and promptly with customers and colleagues. The way businesses communicate and handle incoming calls, and everything from faxes to conference calls, affects public perception of the company. Evolving businesses can offer their customers a better service and enhance the way employees work by adopting the most readily available and affordable technology. In today’s world, leading edge communication begins and ends with a high-speed Internet enabled, cloud-based, IP-connected phone service from RingCentral.

Upgrade to a Smarter Business Phone System.

So what is RingCentral Cloud PBX?

RingCentral is a simple, flexible cloud-based PBX solution that enables your business to be connected like never before.

As the leading cloud-based business phone system provider, RingCentral enables you to eliminate on-premise telephony equipment and improve communications across your organisation by providing a feature rich virtual PBX platform with greater power than a traditional phone system, unparalleled ease of use and ultimate mobility access from anywhere online or on smartphones.

The wires are gone, so you’re never tied to a single location, device or desk. Your cloud phone system follows you wherever you go, so you never miss a call. Seamlessly wrapped up in a remarkably intuitive interface that works across desk phones, smartphones, tablets and computers, RingCentral provides all the features you need for meetings, audio conferencing and collaboration in one easy-to-use global solution.

Communications Designed for Today’s Business Demands.

• Feature-rich hosted PBX Service
  Inc. Auto-receptionist, multi-level IVC, hold music, extensions, dial-by-name directory
• Phone services
  Voice over IP, Caller ID control, RingOut & RingMe & desktop application
• Call Management
  Call Forwarding, screening, parking, recording & answering rules. Message alerts, missed call notifications, call logs & intercom
• Simply integrates with Polycom & Cisco business phones
  Complete your PBX solution with HD voice & reliable Polycom & Cisco phones, including presence enabled devices
• Visual Voicemail & Voicemail to Email features
• Mobility
  RingCentral is also available for iPhone, iPad, Android & as a softphone client

Wherever there in an internet connection, you now have your office phone. Simply connect all your devices with a single number so you can be productive anywhere, whether in the office, on the road or in a cafe.

How Does RingCentral Work?

Instead of connecting phones to an on-premise PBX, RingCentral phones plug into your router and connect across the Internet to RingCentral datacenters. All of the RingCentral Office phone system settings and configurations are located in the datacenters–administrators can manage the system and users can change their settings using web forms, from any device with Internet access. Smart apps installed on your desktop computers, laptops, and smartphones transform them into powerful extensions of your business phone system, suited for many business environments beyond the office.

Moving to RingCentral

VideoCentric don’t believe in rip & replace. We understand the need for gradual integration, especially with a businesses most important method of communication such as telephony. With our help, we will enable you to continue with your current PBX platform and set up your RingCentral platform for you to trial side-by-side, and assist you with moving across gradually & seamlessly, once you are ready. Plus, you keep your existing number and transfer it free of charge, anywhere across the UK.

Call our UK team on 0118 214 2300 to see how RingCentral can work for your business.

More information

• RingCentral Office Datasheet (PDF)
• Choosing your Phone System (PDF)
• More than just a Business Phone System (PDF)
• Visit the RingCentral UK website

Want to find out more or see the solution in action? Contact us today to discuss your requirements and to organise a demonstration.