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NHS Lancashire and Cumbria Improves Patient Care with Polycom Telemedicine As-A-Service

News item: November 14, 2014
Healthcare NHS Nurse Examining male patient

NHS Lancashire & Cumbria Improves Patient Care Delivery and Saves Millions with Video-as-a-Service Telemedicine Solution

Cloud-based video collaboration technology improves patient care delivery from hospitals across the North-West, enabling the number of costly hospital admissions to decrease each year

Thousands of sick and recovering people across Lancashire and Cumbria are being spared long and distressing trips to hospital thanks to an innovative Video-as-a-Service (VaaS) telemedicine solution.

Seriously ill young children, elderly people and adults undergoing dialysis treatment, have all benefited from being able to connect with medical specialists via video link, either from home or from nearby locations, instead of travelling long distances for routine appointments and check-ups. Meanwhile, in the hospitals and clinics using the system, demands on capacity have been lightened and staff productivity increased.

This has all been made possible by the Video-as-a-Service offering from Polycom, Inc. (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration solutions (UC&C), managed and maintained by Imerja.

The VaaS offering delivers all the benefits of the Polycom® RealPresence® Platform without the on-premises setup, deployment and operational costs, giving organisations like the NHS the flexibility and scalability they need to tailor a solution for their unique needs.

Dial D for ‘Dialysis’

The Polycom solution is also benefitting patients that require dialysis for kidney problems. This typically involves three visits to hospital a week for up to four hours a time. However, with a Polycom unit installed in their home providing a direct line to nurses at Chorley and South Ribble District Hospital, patients can be trained to manage their own treatment in comfort and privacy, and at a time to suit them, knowing that professional advice and support is just video call away.

Emma Slater, whose father John is a home dialysis patient, said: “You can just click the button and he’s straightway through to a nurse who can coach him through any issue.”

Also, real time telemetry from the patient’s home to the hospital whilst they are on dialysis means the hospital based nurse has full visibility of the patient’s progress and status during the process, and if they have any concerns about what the telemetry readings are showing they can video call the patient instantly to check their status and advise on any changes needed to stabilise their condition, make them more comfortable during dialysis, or quickly and efficiently arrange for emergency assistance if required.

Real full Press Release here…

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