Greater Manchester-headquartered ClearVC acquires VideoCentric to scale national operations

 The expansion brings nearly 40 years of combined industry experience 

  In-house engineering capacity expanded to meet growing AV and UC demand

UK AV and unified communications specialist ClearVC has announced the full acquisition of Videoconferencing integrator VideoCentric Ltd. In a strategic move that accelerates ClearVC’s national growth and deepens its ability to deliver high-quality, end-to-end collaboration solutions across the UK.

ClearVC has long been recognised for its delivery of enterprise-grade AV, cloud collaboration and videoconferencing solutions. The acquisition of VideoCentric marks a major step forward in ClearVC’s strategic expansion. Bringing nearly 40 years of combined industry experience and significantly increasing the company’s presence in the South of England.

The deal also includes VideoCentric’s newly opened showroom in Edinburgh, which will act as a Scottish hub for demonstrations, innovation and training. Supporting ClearVC’s long-term strategy to offer true end-to-end UK coverage.

The acquisition brings VideoCentric’s directly employed engineers into the ClearVC fold, ensuring all service delivery remains in-house. This approach reinforces ClearVC’s core values of quality, consistency, and responsiveness. Which are critical as demand for reliable AV solutions continues to grow. With a reduced need for long-distance deployments, the group is positioned to respond faster and more efficiently across all regions.

Founded in 2001, VideoCentric has built a strong reputation in the Thames Valley and across the South of England. Its specialities span AV integration, equipment hire, installation, analytics, and long-term support. Its client base includes businesses, education providers, healthcare institutions, and public sector bodies.

Rebecca McCartney, managing director of ClearVC, said:

“This acquisition is about more than just expansion, it’s about strengthening our technical capacity, deepening in-house expertise, and delivering consistent, high-quality service across the UK. By uniting two organisations known for innovation and engineering excellence in the AV and unified communications space, we’re building a more agile and resilient operation. It means we can respond faster, deliver smarter, and continue investing in the talent, technology and infrastructure that set us apart in the North and beyond.”

The two businesses will continue operating under their respective brands in the near term, with a phased integration strategy focused on preserving service continuity for customers. No job losses are expected. New roles have already been created across sales, finance, HR, and compliance at ClearVC’s Manchester HQ and beyond to support group-wide growth.

Looking ahead, the group plans continued investment in both its north and south operations and the new Edinburgh showroom. Further strengthening its ability to deliver cutting-edge solutions across the UK. The acquisition forms part of ClearVC’s wider growth strategy, combining organic development with targeted acquisitions to expand technical capability and national coverage.

As the AV and collaboration market continues to evolve, the combined business is well-positioned to deliver agile, in-house, future-ready solutions for organisations navigating hybrid work, digital transformation and modern communication challenges.

About ClearVC:

ClearVC (Clear Visual Communications Ltd), headquartered in  Manchester, is a trusted UK specialist in video conferencing, unified communications, smart workplace solutions, and audio-visual systems. Founded in 2010, the company designs, supplies, installs, and supports tailored AV solutions, ranging from single-room setups to large-scale Event Spaces  and digital signage across corporate, public sector  healthcare environments and Retail

With a fully in-house team of expert engineers and support technicians, ClearVC delivers future-proof, vendor-agnostic systems that prioritise reliability and Commercial Service, the company has earned a reputation for seamless installations and exceptional client experience.

ClearVC also hosts a podcast called “Let’s AV It,” created for facilities teams, IT managers, and workplace decision-makers who are looking for practical ideas. You can find it here: Let’s AV it podcast

Today, in 2025, we’re proud to celebrate a 10-year journey of working closely with Yealink and Microsoft. Helping organisations across the UK & Europe transform their communication and collaboration through intuitive, certified, and scalable video technologies.

From the early days of Skype for Business phones to the modern Microsoft Teams Rooms with intelligent audio, AI-powered cameras and seamless BYOD flexibility — we’ve been at the forefront every step of the way.

Why it matters:

• Proven Track Record – 10 years of deploying Yealink + Microsoft solutions across public and private sectors.

• Certified Expertise – Microsoft Teams Certified devices, installed and supported by accredited professionals.

• Customer First – From SMEs to enterprise deployments, we tailor every solution to meet your people’s needs.

• Innovation Leaders – We’ve helped shape how Yealink Teams Rooms are deployed across diverse sectors: Defence, Healthcare, Education, Legal, Financial, and Hospitality.

Highlights Over the Decade:

• One of the first UK resellers of Yealink Teams systems

• Delivered 1000s of successful Teams Room deployments

• ️ In-house demo kits, testing labs and technical support

• Ongoing training with Microsoft + Yealink engineers

• Designed and deployed custom BYOD + Teams hybrid bundles

Call to Action:
Whether you’re upgrading your Teams Rooms, exploring new hardware, or want advice on hybrid deployments — speak to the experts who’ve been there since the beginning.

Contact us today to book a demo or Teams Room review.

Read the full story on Nureva’s website:
Nureva CEO Nancy Knowlton Awarded Coronation Medal

Microsoft certifications are essential to all MTRs whether they be Windows based bundles, Android Meeting Bars or Collaboration Boards.

The expiry dates for all manufacturers’ systems are listed on www.microsoft.com. You’ll find that a large number of them expire 3^rd September 2025, just over 5 months from now.

Now, “End of Certification” doesn’t necessarily mean “End of Life” and security and other essential updates will still be published to expired systems for a further 2 years. However, they won’t receive feature upgrades and mix of software levels, varying functionalities and differences in user interface across your estate is not recommended, and so we urge you to budget for a technology refresh in 2025, and indeed every 3 years moving forward.

What we know already is:

• • • Windows 10 will cease to be supported by Microsoft on 14^th October 2025. This includes Windows 10 IoT Enterprise on MTRs.
    • Windows 10, 22H2, is the current and final version of Windows 10 and is already only supported through security updates.
    • So Windows 11 is essential for all PC-based MTRs moving forward
    • Microsoft has published a list of Intel CPUs which support Windows 11 but most MTR customers don’t know what’s inside their systems or what else they may need, eg RAM/storage upgrades
    • Most Android bars have their certifications expiring on 3^rd September 2025
    • We are already less than 7 months away on both counts
    • Microsoft is very clear about the importance of MTRs remaining up-to-date and auto-updates NOT being switched off

• • • Processor Cores will need to be 8^th-Generation or later, 1GHz 64bit processor, with a minimum of 4GB memory and 64 GB disk storage
    • Camera, microphones and speakers will probably be unaffected, unless you have an unsupported Android  speakerphone and unless you want to benefit from new “AI tracking features”.
    • Any bars or boards running less than Android 13 will cease to be MS certified. For these systems, depending on the underlying chipset, a complete swap out is likely to be needed.
    • Zoom has followed Microsoft in declaring certification expiries in September 2025.

Talk to us to determine:

• If your system hardware is capable of being upgraded to Windows 11+ or Android 13?
• If the systems you purchased in 2024/5 are equally effected.
• If we can offer a part-exchange trade in for your expiring system
• Whether the remaining term on its service contract can be transferred to a new system

VideoCentric’s “No obligation” promise.

The above offer applies regardless of whether you bought your systems from VideoCentric or not. The only difference is that our existing customers don’t need to supply us system details – we already have them.

For systems we recommend changing out in 2025, 2026 or 2027, we will offer you a budgetary quote which is non-binding on either party.

All our installations are backed by a 12 months guarantee of satisfaction.

Ongoing Technology Refresh

If you finance your technology refreshes via pay-as-you-go monthly payments, the full cost, including any reinstallation and maintenance, can be spread over 36 months and at the end of the term you simply hand the aging equipment back to be refreshed for yet another 3-year term, meaning that budgeting is automatically dealt. Most businesses are eligible for offsetting up to 25% of cost against their tax returns making it a less expensive and more easily justifiable route to acquiring the most up to date solutions on the market.

Remember we work with virtually all hardware manufacturers of Teams, Zoom, Google and Webex cloud based solutions. Our sales demo areas and technical support labs are kitted out with virtually one of every system, allowing us to remain one of the most knowledgeable and unbiased suppliers in the UK, supporting customers as fairly today as we have over the last 24 years.

Why not book a FREE CONSULTATION to discuss your options!

Why the Ban?

Mercury vapor lamps pose significant health and environmental risks. Leading the EU to take decisive action under Regulation (EU) 2023/2049, an amendment to Regulation 2017/852. The goal is to minimise exposure to mercury, aligning with global sustainability and public health efforts.

Which Products Are Affected?

The ban specifically applies to lamp-based projectors and their replacement lamps. Making it impossible to manufacture, import, or sell these products within the EU from 2026 onwards.T

What’s Next for Projection Technology?

With traditional lamp-based projectors being phased out, the industry is shifting towards laser and LED projectors. These newer technologies offer longer lifespans, lower maintenance costs, and superior brightness. Making them a future-proof alternative for businesses, education providers, and other institutions.

Impact on Businesses and Education

Organisations still relying on lamp-based projectors should start planning for an upgrade. The impending ban means that replacement lamps will no longer be available. Making ongoing maintenance impractical. Institutions in sectors such as corporate conferencing, education, and entertainment are encouraged to transition to laser or LED solutions. To ensure compliance and avoid disruptions.

UK Compliance: What to Expect?

Although the UK is no longer part of the EU, it remains aligned with many European regulations, especially those concerning environmental safety. As a member of the European Economic Area (EEA). The UK is expected to adopt similar restrictions, further pushing the transition towards mercury-free projection technology.

Key Takeaway: Upgrade Before the Deadline

The countdown has begun. With just under two years until the ban takes effect, businesses and educational institutions must assess their current projection technology and plan for the future. Transitioning to modern laser or LED projectors now will not only ensure compliance but also provide better performance, sustainability, and long-term cost savings.

Stay ahead of the change—start exploring your options today!

This December, VideoCentric is thrilled to join Save the Children Christmas Jumper Day, bringing festive cheer to the office while supporting a cause that changes lives worldwide. On 12/12/2024, our team will be donning our most colorful, quirky, and creative Christmas jumpers to raise funds and awareness for children in need.

Why We’re Supporting Save the Children

Save the Children is dedicated to improving the lives of children around the globe, ensuring they have the opportunity to grow up healthy, educated, and safe. From providing emergency aid during crises to supporting educational initiatives and health programs, Save the Children works tirelessly to create brighter futures for young people.

How You Can Help

If you’d like to support our fundraising efforts, please consider making a donation. Every pound makes a real difference, helping to provide food, shelter, healthcare, and education to children who need it most.

Donations can be made quickly and securely through our dedicated fundraising page: Donation Link Here

Or Donate by phone:

Donation phone number: 70050
Your text code: VIDEOCJD
Donation amount: £5

Join Us in Spreading the Joy!

We invite everyone to get involved in the spirit of the season! Whether by wearing a festive jumper or making a donation, you can help make a difference this Christmas. Follow us on LinkedIn to see our team’s Christmas jumper photos and join the conversation!

Let’s make this season a time of joy, unity, and generosity.

About Save the Children:

Founded in 1919, Save the Children has been a lifeline for countless children, giving them the tools they need to thrive even in the toughest circumstances. Their work reaches children worldwide, offering crucial support and resources where they’re needed most. For more information, visit Save the Children’s website.

We are thrilled to announce that VideoCentric has been awarded G-Cloud 14 status. Marking a significant milestone in our commitment to providing high-quality cloud-based solutions to the public sector. Being listed on the UK Government’s G-Cloud framework allows VideoCentric to bring our cutting-edge cloud communication and collaboration services. To a wider range of public sector buyers, including local councils, healthcare, and educational institutions.

With this achievement, VideoCentric’s cloud solutions are now fully accessible through the Digital Marketplace. Giving government organisations an efficient, trusted pathway to procure secure, reliable cloud technology. This accreditation underscores our dedication to delivering innovation, expertise, and compliance with stringent government standards.

“We’re excited to continue supporting government organisations with agile and scalable communication solutions that meet their unique needs. Being part of the G-Cloud 14 framework reinforces our role as a trusted partner, helping to drive digital transformation across the public sector.” says Charlotte Griffin, Digital Marketing Executive at VideoCentric.

By selecting VideoCentric through G-Cloud 14, public sector organisations can expect:

• Trusted Expertise – With years of experience in secure and compliant solutions for government and corporate environments.
• Enhanced Collaboration – Scalable solutions that seamlessly integrate with existing systems to enhance productivity.
• Dedicated Support – Our team of experts is available to assist government entities throughout every stage, from solution selection to deployment and beyond.

We look forward to partnering with government organisations to further enable digital transformation and foster effective, efficient communication nationwide.

For more information on our offerings available through G-Cloud 14 or to connect with our team, please contact us.

This remarkable recognition highlights RingCentral’s ongoing commitment to innovation, reliability, and excellence in the UCaaS industry.

As a proud RingCentral partner, we at VideoCentric are excited to celebrate this milestone. RingCentral’s powerful, scalable cloud communications solutions have played a vital role in transforming how businesses connect, collaborate, and grow. Their comprehensive platform continues to provide industry-leading voice, video, messaging, and collaboration tools. That are critical for businesses of all sizes.

This 10-year streak demonstrates not only RingCentral’s consistent leadership in the UCaaS space but also their relentless drive to push the boundaries of what’s possible in business communications. – Read the full report here!

Here’s to many more years of success, innovation, and outstanding service!

**Image owned by Gartner**

Find out how RingCentral’s award-winning solutions can revolutionize your business by contacting us today!

To ensure you’re prepared, here are the details of what’s new and how you can benefit from this latest release.

Key Update Information

Your Neat devices will automatically download NeatOS 24.5.0 as long as they’re powered on and connected to the network by 12:00 PM Central European Time (6:00 AM Eastern US / 3:00 AM Pacific US) on October 12. Following this, the devices will reboot between 1:00 AM and 5:00 AM local time to apply the update.

If your devices are offline during the update window, they’ll download the update and reboot at the next available time.

What’s New in NeatOS 24.5.0?

1. Active Microphone Switching (Beta Feature)

Neat has enhanced microphone capabilities, introducing dynamic switching between Neat Pad microphones and main room device microphones (Neat Bar, Bar Pro, Board, Board 50). The system now automatically chooses the microphone closest to the active speaker, providing optimal sound quality for larger spaces and acoustically challenging environments.

Requirements:

• Wired Ethernet connection is required for both Neat Pad and the main room device (Wi-Fi is not currently supported).
• If using a Neat Center, only the Neat Center microphones will be active; Neat Pad microphones will be disabled.
• When paired with a Neat Board or Neat Board 50, Neat Pad must be connected at the Neat OS level.

2. Neat Center – Support for Web Proxy Servers and Custom NTP Servers

With this release, Neat Center now supports configuration with web proxy servers for secure Internet access, including TLS inspection. Additionally, you can now set up a custom Network Time Protocol (NTP) server for time management, giving you more control over network configurations.

3. Microsoft Teams Rooms – Custom Backgrounds on Neat Devices

Neat now allows custom background images on Microsoft Teams Rooms and Panels, enabling you to tailor your Neat devices to align with your branding. This feature is compatible with:

• Microsoft Teams Rooms devices with MTR software version 1449/1.0.96.2024091202.
• Microsoft Panels (Neat Pad) with Panels software version 1449/1.0.972024081207.
• MTR Pro license required for Rooms, and Teams Shared Device or Pro license for Panels.

You can read more about this feature in Microsoft’s release notes here (Rooms) and here (Panels).

4. Improved Framing Boundary

Neat’s camera auto-framing technology, Neat Symmetry, now recognises static images of people (e.g., photographs or digital signage) and ignores them, reducing manual calibration needs. This enhancement improves the accuracy of camera framing in various settings.

Need Assistance? Contact Us!

If you have any questions or need help with these updates, our support team is here to assist you. Please don’t hesitate to reach out for guidance on enabling these new features or troubleshooting any issues.

To learn more about the full release notes for NeatOS 24.5.0, please contact our support team or check the official Neat documentation.

Stay tuned for more exciting updates as Neat continues to enhance your video collaboration experience!

But what if you could take your system to the next level—without a full technology refresh?

With the launch of Nureva’s second-generation Pro Series (HDL310 and HDL410 systems). It’s time to consider upgrading to future-proof your audio setup. Even though your existing HDL300 system isn’t marked as “End of Life” just yet. The software roadmap for new features is now exclusively focused on the Pro Series.

That means no new updates or advanced functionalities for HDL300 owners unless you upgrade.

Exclusive VideoCentric Offer – Limited Time!

At VideoCentric, we’ve secured a limited number of Connect 2 (CM2) modules at nearly HALF PRICE—allowing you to keep your current HDL300 bars while still accessing all the next-generation features of the Pro Series.

Typically, the Connect 2 module would cost £1,827 + VAT, but with this offer, you can upgrade for just £960 + VAT!

Plus, you can choose between:

• Delivery-only for self-installation
• Professional installation and testing – Ensuring your system is fully upgraded and ready to integrate future enhancements.

Why Upgrade?

Upgrading to the Pro Series platform with the CM2 module unlocks a host of next-gen features designed to revolutionise how you experience audio:

1. Dynamic Boost – Experience up to 10dB more speaker output. Giving your room clearer sound and wider coverage. Perfect for larger meeting spaces!
2. Direct Multi-Camera Switching – The CM2 module can directly control compatible 3rd-party cameras (like Aver and PTZ Optics) to intelligently follow speakers as they move. This is ideal for training rooms, classrooms, and lecture halls.
3. Indirect Multi-Camera Switching – With the Inogeni Cam230 switcher. The module can trigger a wide range of USB and HDMI cameras to follow speakers, giving you greater flexibility in multi-camera setups.
4. External Control – Integrate with popular platforms like Crestron and Extron via Nureva’s open API, enabling seamless control over volume, mute, and speaker tracking.
5. Network Management & API Access – The Connect 2 module includes a network port, allowing for 24/7 device management via Nureva Console, API access, and local network control through the Nureva App. iOS is available now, with Android coming soon.
6. Extra Large Room & Divisible Room Enhancements – Future updates will enhance support for more complex spaces. Such as large rooms or rooms that can be divided into separate zones.
7. Voice Attribution – Upcoming functionality will allow the system to identify who said what, perfect for transcriptions and integration with tools like Microsoft Co-Pilot.
8. Continuous Autocalibration – Gone are the days of manual calibration! The Pro Series continuously adjusts to changes in your room’s acoustic profile, ensuring optimal performance.
9. Lecture Capture Interoperability – Enhanced tools for capturing, recording, and streaming lectures will soon improve both educational and corporate environments through Nureva’s MIST™ technology.

Future-Proof Your Space—Act Now!

By upgrading your system, not only do you protect your investment in cutting-edge audio technology. But you also ensure your spaces are ready for tomorrow’s innovations.

This exclusive one-time offer won’t last long, and once our limited stock of Connect 2 modules is gone, so is this unbeatable deal. The standard cost of upgrading to a new HDL310 would be £4,250 + VAT, so upgrading via the Connect 2 module at just £960 + VAT is a no-brainer.

For a live demonstration or to discuss how these next-gen features can benefit your space, contact VideoCentric today. Let us help you future-proof your audio setup with the Nureva Pro Series.